Toolbox − Resources for Leaders, Change Agents and Transformative Coaches

The Logical Levels method is an approach that, due to its structured framework, can serve as a guide for discussions on behavior and behavioral changes. The Logical Levels...

Motivational conversations are in the first stage of Glasl's Escalation Model. The model provides a structured approach to conflict resolution and emphasizes the importance of addressing conflicts in...

The term "motto goals" originates from the Zurich Resource Model (ZRM) developed by Maja Storch and Frank Krause.Motto goals are formed through a process that leverages both the...

Nonviolent Communication (NVC), developed by Marshall B. Rosenberg, is a communication and conflict resolution framework that emphasizes empathy, understanding, and nonviolent conflict resolution. Leaders can apply NVC principles...

Pacing embodies empathy, a genuine desire to comprehend, and the assumption of competence and goodwill in communication. It involves statements like "If I were in your shoes, I'd...

Peer-Group Coaching (PGC) is a form of coaching where a group of individuals with similar goals or challenges come together to support and coach each other. It is...

The term "rapport" refers to the quality of the connection between individuals. Being "in rapport" signifies the emergence of a pleasant chemistry, a shared wavelength where the exchange...

Resilience is the ability to recover from stress, difficulties and negative experiences. It is about how quickly you can bounce back to your habitual emotional self. Like most...

The concept of the three levels of resistance comes from the American author and change consultant Rick Maurer.The Three Levels of Resistance According to Maurer 1. Cognitive Resistance:...

Scaling questions are a tool used to assess complex issues in a simple manner. Scaling questions require responses on a predetermined scale, helping participants to concretize abstract concepts....

The SCARF model, developed by David Rock, aims to explain and understand human behavior and reactions in social and business interactions. It is based on five fundamental dimensions...

Situational Leadership, developed by Paul Hersey and Ken Blanchard, is a leadership theory that emphasizes the importance of adapting leadership styles to the specific needs and development levels...

The facilitation model outlines the key responsibilities a facilitator can assume, including structuring work phases and methodically guiding group dynamics. The facilitation method described here focuses specifically on...

Bruce Tuckman's model of team development is based on the work of Kurt Lewin. It outlines the dynamic phases a team goes through in any team or work...

The Stakeholder Matrix provides an overview of the various interest groups and key individuals involved in complex projects and change processes. With this overview, you can develop different...